CODE OF ETHICS


  • To perform high quality repair service at a fair and just price.
  • To have a sense of personal obligation to each customer.
  • To recommend the services, repairs and maintenance to the car owners that are necessary to maintain the vehicle in safe working order.
  • To use only products which are safe and provide service that equals or exceeds that recommended by the vehicle's manufacturer.
  • To service and repair the vehicles in a timely manner and to keep the customer informed of any and all changes including completion times.
  • To give the best customer service possible and, in the case of any disputes, to provide a prompt and amicable resolution.
  • To ensure that my entire staff conducts themselves in a professional manner and in keeping with the high standards of the automotive industry.
  • To notify the customer if appointments or completion promises cannot be kept.

Reviews

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This is a great business. They do the job right the first time. Awsome customer service. Yes I will return in the future.

, 09/06/2022

Loraina was super helping me out and then she even helped me with my phone, could not ask for better customer service!!!

, 08/12/2022

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Fast friendly service!!! Lorena and her team are friendly, and knowledgeable. I never go wrong taking my vehicles to Forest City Auto.

, 07/27/2022

Partners

ASE (Automotive Service Excellence)
Mitchell1
BG Products
Interstate Batteries
Car Care Aware
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