CODE OF ETHICS
- To perform high quality repair service at a fair and just price.
- To have a sense of personal obligation to each customer.
- To recommend the services, repairs and maintenance to the car owners that are necessary to maintain the vehicle in safe working order.
- To use only products which are safe and provide service that equals or exceeds that recommended by the vehicle's manufacturer.
- To service and repair the vehicles in a timely manner and to keep the customer informed of any and all changes including completion times.
- To give the best customer service possible and, in the case of any disputes, to provide a prompt and amicable resolution.
- To ensure that my entire staff conducts themselves in a professional manner and in keeping with the high standards of the automotive industry.
- To notify the customer if appointments or completion promises cannot be kept.
Reviews
Didn't expect to have my car back the same day but they got on it right away and made sure that I had transportation while they did the job. Christine Holt, 11/22/2023 |
Helped me get on the road for a 11 hour car ride by switching to a good set of tires with no pre warning. They were there when I needed it. And that's important and impressive. A Goodman, 11/21/2023 |
Great service! S Lee, 11/16/2023 |