CODE OF ETHICS


  • To perform high quality repair service at a fair and just price.
  • To have a sense of personal obligation to each customer.
  • To recommend the services, repairs and maintenance to the car owners that are necessary to maintain the vehicle in safe working order.
  • To use only products which are safe and provide service that equals or exceeds that recommended by the vehicle's manufacturer.
  • To service and repair the vehicles in a timely manner and to keep the customer informed of any and all changes including completion times.
  • To give the best customer service possible and, in the case of any disputes, to provide a prompt and amicable resolution.
  • To ensure that my entire staff conducts themselves in a professional manner and in keeping with the high standards of the automotive industry.
  • To notify the customer if appointments or completion promises cannot be kept.

Reviews

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Being from another state, I didn’t know where to get service for a battery and flat tire as I sat at the Winnebago rally grounds. A friend from Forest City told me she and her 2 sons take all their vehicles to Forest City Auto so that was good for me. The crew on grounds jump started the car and aired up tire, to get me to the shop. Once there, battery was replaced and tire was plugged all in a little over an hours time. I definitely commend them for a job well done and highly recommend them. Thank you!

, 07/17/2024

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Excellent service, very kind friends, I recommend this workshop

, 07/16/2024

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The Staff is always so helpful and courteous and they do a great job.

, 07/15/2024

Partners

ASE (Automotive Service Excellence)
Mitchell1
BG Products
Interstate Batteries
Car Care Aware
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